Privacy Policy
Alamo Fresh Air (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
By accessing or using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the website.
Information We Collect
We may collect personal information and non-personal information in the following ways:
A. Personal Information You Voluntarily Provide
You may provide us with personal information when you:
Fill out a contact or quote request form
Call, text, or email us
Schedule services
Submit reviews or inquiries
This information may include:
Full name
Phone number
Email address
Physical address (for service purposes)
Any information you voluntarily provide in messages or forms
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent
Referring URLs
General location data (city/state level)
This data is collected through cookies, analytics tools, and server logs.
2. How We Use Your Information
We do not sell or rent your personal information.
3. Cookies and Tracking Technologies
You can disable cookies through your browser settings; however, doing so may affect site functionality.
4. Third-Party Services
These third parties may have access to limited data solely to perform services on our behalf and are obligated to protect it.
5. SMS, Phone Calls, and Email Communications If you provide your phone number or email address: You consent to receive communications related to your inquiry or services Message and data rates may apply You may opt out of SMS communications at any time by replying “STOP” We do not share phone numbers or email addresses with third parties for marketing purposes.
6. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention We retain personal information only as long as reasonably necessary to: Fulfill service requests Comply with legal obligations Resolve disputes Enforce agreements
8. Your Privacy Rights Depending on your jurisdiction, you may have the right to: Request access to your personal information Request correction or deletion of your information Opt out of certain communications To exercise these rights, please contact us using the information below.
9. Children’s Privacy Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.
10. External Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.
11. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the revised policy.
12. Contact Us If you have any questions about this Privacy Policy or how we handle your information, please contact:
Alamo Fresh Air
Phone: (210) 864-2015
Website: www.alamofreshair.com
Information We Collect
We may collect personal information and non-personal information in the following ways:
A. Personal Information You Voluntarily Provide
You may provide us with personal information when you:
Fill out a contact or quote request form
Call, text, or email us
Schedule services
Submit reviews or inquiries
This information may include:
Full name
Phone number
Email address
Physical address (for service purposes)
Any information you voluntarily provide in messages or forms
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent
Referring URLs
General location data (city/state level)
This data is collected through cookies, analytics tools, and server logs.
2. How We Use Your Information
We use the information collected to:
Respond to inquiries and service requests
Provide and perform requested services
Communicate with you regarding appointments or services
Improve website performance and user experience
Analyze traffic and usage trends
Comply with legal obligations
Prevent fraud and protect security
We do not sell or rent your personal information.
3. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
Understand website usage
Improve functionality
Measure marketing performance
You can disable cookies through your browser settings; however, doing so may affect site functionality.
4. Third-Party Services
We may use trusted third-party services, including but not limited to:
Website hosting providers
Analytics services (e.g., Google Analytics)
Marketing and advertising platforms (e.g., Google Ads, Meta/Facebook)
Scheduling or CRM tools
These third parties may have access to limited data solely to perform services on our behalf and are obligated to protect it.
5. SMS, Phone Calls, and Email Communications If you provide your phone number or email address: You consent to receive communications related to your inquiry or services Message and data rates may apply You may opt out of SMS communications at any time by replying “STOP” We do not share phone numbers or email addresses with third parties for marketing purposes.
6. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention We retain personal information only as long as reasonably necessary to: Fulfill service requests Comply with legal obligations Resolve disputes Enforce agreements
8. Your Privacy Rights Depending on your jurisdiction, you may have the right to: Request access to your personal information Request correction or deletion of your information Opt out of certain communications To exercise these rights, please contact us using the information below.
9. Children’s Privacy Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.
10. External Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.
11. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the revised policy.
12. Contact Us If you have any questions about this Privacy Policy or how we handle your information, please contact:
Alamo Fresh Air
Phone: (210) 864-2015
Website: www.alamofreshair.com